Mastering Communication Part 2

$195.00



Effective communication is essential for success in both personal and professional relationships.
This training program focuses on three critical skills: assertiveness, conflict resolution, and public speaking. By mastering these abilities, participants will learn to express themselves confidently, resolve disagreements constructively, and present ideas with clarity.
These skills are vital for building strong relationships, fostering collaboration, and creating a positive and productive environment.
After watching this training video or completing the self-paced eLearning version, learners should be able to:
- Express their needs, opinions, and feelings confidently and respectfully
- Demonstrate conflict resolution techniques including listening actively, and focusing on finding solutions
- Implement strategies to deliver engaging presentations
- Practice techniques to stay calm and respond thoughtfully rather than react emotionally
Through practical exercises and guidance, learners will gain the tools needed to improve communication and achieve their goals.