Caring for the Customer Retail
Every retail organisation has its customers.
They're the people who buy or rely on our products, ideas or services. No matter where you work, they are the reason for us being there and the standard of customer service we provide to them is vital for success.
In this training video, the viewer will learn:
- The importance of customer care
- How the service we provide impacts on lasting impressions
- When you are serving a customer YOU ARE the organisation
There is no doubt the level of our customer service determines much of our future business. Ensure future success with this effective training program.
The information within this video can be applied to any sales situation.