The Danger of Assumptions
We all perceive situations differently when communicating in the workplace.
Our perception involves selecting, organising and interpreting information, so it has meaning for us as an individual.
We often see what we want to see and hear what we want to hear!
In this communication training video viewers are shown:
- how ineffective communication can take place when assumptions are made
- how assumptions can impact on workplace relationships
- the importance of non verbal signals in the communication process
Comes complete with a comprehensive PowerPoint presentation CD.