Using the Telephone Corporate
What is the initial contact your customer or client has with your company? If your business is like most others, it's a telephone call. Your customer's or client's experience from that initial contact will largely determine the result - make or break.
"You never get a second chance to make a good first impression!"
This Using the Telephone training video features:
- The importance of our voice image we send when on the phone.
- Tips for making that great first impression.
- How to build rapport with your caller content is also included in this Using the Telephone training video.