Using the Telephone Corporate

Name: Using the Telephone Corporate
SKU: 68c
Price: 95.00 AUD
Availability: InStock

Duration:3 Mins

All videos can be customised to suit your requirements.

SKU: 68c Categories: Office / Corporate, Telephone Skills

$95.00

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Available in eLearning (SCORM) format.

Description:

What is the initial contact your customer or client has with your company? If your business is like most others, it's a telephone call. Your customer's or client's experience from that initial contact will largely determine the result - make or break.

"You never get a second chance to make a good first impression!"

This Using the Telephone training video features:

The importance of our voice image we send when on the phone.
Tips for making that great first impression.
How to build rapport with your caller content is also included in this Using the Telephone training video.

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Using the Telephone Corporate

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They are an Individual

Getting to the Decision Maker

Taking Messages and Transferring Calls

Would you like to see more?

Privacy Rights

Collection Of Personal Information