Dealing With Difficult Behaviour Outdoor Worker
Available in training video or eLearning format, this program aimed at outdoor workers provides several strategies for dealing with difficult behaviour.
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$59.00
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Difficult behaviour in the workplace can increase stress and absenteeism, lower productivity, damage morale and do great harm to your organisation’s image.
This video teaches:
- To focus on the difficult behaviour, not the person
- How to respond, not react
- Listening skills
- Constructive problem-solving
- How to face conflict rather than avoid