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The Importance of Qualifying

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Training video supplied on a DVD disc, with trainer support notes PDF .

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Training video supplied in digital video format (mp4), with trainer support notes PDF .
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Description:

Qualifying and identifying the customer's needs are essential components in the sales process, and can lead to a more successful outcome.

In this training video, viewers are shown a scenario demonstrating how a sale can go horribly wrong when a salesperson fails to properly identify a customer's needs.

Viewers will learn the importance of:

  • Positive first impressions
  • Well-structured questions
  • Preparation and a
  • Positive attitude

An improved qualification is a great way to build rapport with the customer and can definitely lead to higher sales levels for your organisation.

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    This training video can be supplied on a DVD disc for playback on a DVD player. If there are trainer support notes supplied, these get supplied on a CD.

    To order a DVD copy of this training program, simply fill in and submit the form below, and we’ll be in touch shortly to process your order.

    Please note, there are copyright restrictions with the DVD format, where the video content must not be copied or pulled from the disc. So for online training, we highly recommend our online digital video licence instead, which will provide you with the appropriate format and the flexibility for delivery.

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      Over 30 Years of high quality video production

      Online Video Licence Enquiry

      With an online video licence, you will receive the training video in a digital format (eg. mp4) for online application – upload to your organisation’s intranet, LMS or online platform.

      The licence is a “one-off” investment, and is based on the number of staff accessing the content online, and the number of titles purchased.

      Alternatively, we can host the video and supply access via a link (annual streaming licence), where the video will stream directly to your computer, or online platform.

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        Video Production Melbourne

        Over 30 Years of high quality video production

        Video ELearning Licence Enquiry

        With a Video eLearning licence, you’ll receive this training program in a format for easy upload to your learning management system (SCORM, Tin Can API), online training platform, or web server.

        The licence is a “one-off” investment, and is based on the number of staff accessing the course online, and the number of titles purchased.

        Simply enter your details below with some information regarding use of the training package, and we’ll be in touch shortly.

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