1–12 of 18 results
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Safety in Healthcare – The Irate Caller
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Phone Skills Series
12 Titles in the series
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Answering the Phone
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Getting to the Decision Maker
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Handling The Irate Caller
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Hold the Line Please
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Maximising the Telephone
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Taking Messages
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Taking Messages and Transferring Calls
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Telephone Sales
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The Irate Caller
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They are an Individual