Video Production for Retail Safety, Service & Compliance

Retail environments are fast-paced, customer-facing and diverse, requiring consistent, high-quality training to keep teams safe, confident and compliant. At Channel 1 Creative Media, we produce retail training videos that visually communicate essential workplace standards across supermarkets, department stores, convenience stores, specialty shops and large retail chains.

Alongside custom video production, we also offer a range of off-the-shelf retail sales and customer service training videos. These ready-made modules cover core retail selling skills and customer interactions and can be tailored to align with your brand, processes and learning outcomes.

Our content supports induction, refresher training and national rollout programs, which helps ensure every staff member receives clear, consistent guidance.

Training Topics Tailored for the Retail Industry

We produce retail-specific training modules that address real workplace needs, including:

• Slips, trips and falls prevention
• Manual handling & stock movement safety
• Customer service standards & communication
• Retail sales fundamentals and customer engagement
• De-escalation & handling difficult customers
• POS (Point of Sale) procedures & cash handling
• Security awareness & theft prevention
• Food safety & hygiene for grocery/food retail
• Emergency response & evacuation protocols
• Back-of-house safety: stockrooms, loading docks & equipment use

Each video can be customised to reflect your store layout, operating procedures and training priorities, including tailoring off-the-shelf content where appropriate.

Realistic Retail Situations That Improve Learning

Our videos feature real retail environments, practical demonstrations and relatable examples. This ensures:

• Faster onboarding for new team members
• Better retention of procedures and safety steps
• Consistent training across multiple stores or regions

We can produce presenter-led videos, example-based videos or animation, depending on your brand style and audience.

Seamless Integration With Your Learning Platform

Your training videos can be provided in formats suited for:

• LMS platforms
• Internal training portals
• Mobile/tablet delivery for on-floor staff
• Academy 1 and other learning platforms

Modular video content makes onboarding faster and ensures staff can revisit training anytime they need.

Why Choose Channel 1 Creative Media?

For effective retail training videos, organisations turn to Channel 1 Creative Media. Here’s why:

• Over 30 years of experience producing retail sales, safety and service training videos
• Custom scripts and visuals tailored to your brand and store environment
• High-quality production that simplifies training and improves compliance
• Trusted by leading Australian retailers

Boost Safety, Service and Team Performance With Retail Training Videos

Ready to improve safety, service and team performance across your stores? Contact Channel 1 Creative Media at 0387430488 or visit our Contact Us page. Let’s produce effective retail training videos tailored to your organisation.