Questioning the Objection
No matter what is being sold, essentially every sales process will have some form of customer objection.
Making assumptions as to what the customer is objecting to without really knowing what the reason is, can be detrimental to the outcome of a sale.
In this training video viewers are shown a scenario demonstrating how a customer objection can be easily misinterpreted.
In this minute video, viewers will learn:
- How to best handle customer objections
- The advantages of careful questioning
- Listening skills
This video will certainly improve your levels of converted sales. A great investment!