In today's competitive marketplace, the ability of a retail organisation to retain existing customers is as every bit important as attracting new ones.
As a retail salesperson, it is very easy to become complacent about customers wandering into your store.
In this retail training video, the viewer will learn or be reminded of:
- How the retail organisation has invested heavily into getting customers into their store
- The importance of the salesperson to maximise their opportunities,
- The importance of providing extraordinary service to every customer that they encounter
Improve customer relations by enlightening your staff of the value of every customer encounter.
The information within this video can be applied to any sales situation.