The Importance of Qualifying
Qualifying and identifying the customer's needs are essential components in the sales process, and can lead to a more successful outcome.
In this training video, viewers are shown a scenario demonstrating how a sale can go horribly wrong when a salesperson fails to properly identify a customer's needs.
Viewers will learn the importance of:
- Positive first impressions
- Well-structured questions
- Preparation and a
- Positive attitude
An improved qualification is a great way to build rapport with the customer and can definitely lead to higher sales levels for your organisation.